Start your free trial in four quick steps
Choose your team size, pick any add-ons, including AI Clinical Notes and AI Front Office, add your practice details and review. Your price updates as you go, and there's no charge during your 30-day trial.
Price by team size
One simple monthly price for your whole practice. The core platform has no per-patient or per-location fees.
| Practitioners | Plan | Price per month | First 3 months |
|---|---|---|---|
| 1 (just me) | Solo Practice | $40 | $20 |
| 2–5 | Group Practice | $85 | $42.50 |
| 6–8 | Group Practice | $130 | $65 |
| 9–12 | Group Practice | $175 | $87.50 |
| 13–15 | Group Practice | $265 | $132.50 |
| 16+ | Custom | Contact sales for tailored pricing | |
All prices are in Australian dollars and billed monthly. You won't be charged during the 30-day free trial, and you can cancel at any time before it ends. Optional SMS reminders are billed per message segment, separately from your subscription (see the rates below). Interested in annual billing? Contact sales.
Already a customer? Manage your subscription in the Customer Portal.
AI add-ons, phone numbers and usage
Add AI only where you need it: AI Clinical Notes per practitioner, AI Front Office per location. A monthly licence plus pay-as-you-go usage from a prepaid wallet.
| Service | Monthly charge | Usage |
|---|---|---|
| AI Clinical Notes & TranscriptionPlanned for Q1 2027 | $29 per practitioner / month | Transcribed audio: $0.15 / minuteBilled per second of audio, no minimum |
| AI Front Office AssistantPlanned for Q2 2027 | $79 per location / month | Incoming AI calls: $0.35 / minuteBilled per second, minimum 60 seconds per connected callOutgoing AI calls: $0.45 / minuteBilled per second, minimum 60 seconds per connected call |
| Local AI phone number | $9 per number / month | — |
| Mobile AI phone number | $19 per number / month | — |
| SMS | — | Outbound SMS: $0.10 / segmentPer 160-character segment (70 with special characters)Inbound SMS: $0.02 / segmentPer segment received |
Prices in AUD, including GST. Rate card 2026-11-v1, effective 2026-11-08. Calls that don't connect aren't charged. Usage is paid from a prepaid wallet and is never unlimited: you see every charge, and budgets and spending limits keep you in control.
AI add-ons are on the Kavanii AI roadmap and are not part of the free trial. Each one is activated only once you confirm it, and only once its providers meet Kavanii's Australian data-residency requirements.
Everything included in every plan
No feature tiers — Solo and Group practices get the same platform.
- Unlimited patients
- Unlimited appointments
- Unlimited locations
- Paperless claim forms
- Automated SMS and email reminders
- Migration support
- Dedicated chat and email support
- Pre-formatted treatment notes
- Customised invoices
- Customised patient notes templates
- Letter and email templates
- Integration with Medicare
- Customisable reports
- Integration with payment methods
- Integration with Xero and QuickBooks
Moving from another system?
We can import your existing data from most software systems and make your transition to Kavanii quick and smooth.
Talk to us about migrating
What practitioners say
Kavanii is fantastic product, I absolutely love it. It is so easy to have a practice when you know your needs are met with having a great way to keep patient records and maintain invoicing and with a variety of reports you can evaluate how your practice is performing at any point.
Pricing and billing FAQs
Will I be charged during the 30-day free trial?
No, you will not be charged during the 30-day free trial. Charges will only begin after the trial period ends, and only if you continue with the subscription.
What happens after the 30-day free trial ends?
After the trial period ends, your chosen plan automatically switches to a monthly subscription, and the associated charges are billed using the payment method you provided in the Customer Portal. You will receive a receipt for each transaction.
Can I cancel my subscription during the free trial?
Yes, you can cancel your subscription at any time during the free trial period, and no charges will be incurred or deducted from your payment method.
Will I receive a receipt for my monthly payments?
Yes, you will receive a receipt for each monthly transaction. Receipts are sent to the email address associated with your account.
How do I cancel or change my subscription?
Subscriptions are managed through the Customer Portal. Under the Kavanii Terms of Service, cancellations must be made through the Customer Portal; cancellation requests by email or phone are not accepted.
Is there a custom pricing option?
Yes. If you manage a larger practice, we can offer a custom plan based on your needs. Contact us or book a demo and we will discuss a tailored offer.
Are AI add-ons included in my free trial?
No. Starting your free trial does not switch on any AI add-on or paid usage. If you choose AI Clinical Notes or AI Front Office when you sign up, we record your request and confirm the details with you before anything is activated or charged.
How is AI usage charged?
Each AI add-on has a monthly licence: per enabled practitioner for AI Clinical Notes and per enabled location for AI Front Office. Transcription and AI call time are charged at per-minute rates on top of the licence, as shown in the table above. Transcription is billed per second of audio with no minimum. AI calls are billed per second, with a minimum of 60 seconds for each connected call; calls that don't connect aren't charged. Usage is paid from a prepaid wallet, and every charge appears in your itemised usage history.
What is the prepaid usage wallet?
Your practice tops up a wallet that pays for AI usage, such as transcription minutes, AI call minutes and SMS. You can top up manually or set up automatic recharge with a limit you choose, and you can set budgets and spending limits by practitioner, location and AI product. We send low-balance alerts so you are not surprised.
Do I need a new phone number for AI Front Office?
No. You can rent a new local or mobile AI number for each location, forward your existing clinic number during business hours, after hours or when lines are busy, or move (port) your number to Kavanii where available. Each rented number is a separate monthly charge.
Can I turn AI on for only some practitioners or locations?
Yes. AI Clinical Notes is licensed per practitioner and AI Front Office per location, so you only pay for the practitioners and locations you enable. You can change this at any time from your practice billing settings.
Where is my data processed?
Kavanii requires clinical audio, transcripts and AI processing to stay in Australia. An AI service is activated only once its providers meet that requirement. Billing records show usage quantities and charges, not patient details or call content.
Not sure which plan is right?
Book a free demo and we'll help you choose the right plan for your practice.