Cookie Policy
This Cookie Policy explains how the Kavanii website (www.kavanii.com.au), operated by ePractice Technologies Pty Ltd, uses cookies and similar technologies. It should be read together with our Privacy Policy.
What are cookies?
Cookies are small pieces of data stored by your browser when you visit a website. Similar technologies include local storage, session storage and scripts that collect information about how you use a site. In this policy we call them all "cookies".
Your choices
When you first visit our website we ask for your permission before using any optional cookies. Optional categories are off until you switch them on. You can:
- Accept All — allow analytics and marketing and engagement technologies;
- Reject Optional — use essential cookies only; or
- Manage Preferences — choose individual categories.
You can change or withdraw your choice at any time using the link in the footer of every page. We store your choice for 12 months, and ask again sooner if this policy changes materially. When you withdraw consent, we stop loading the related technologies and remove the cookies we are able to remove from our own domain. Third-party cookies set on other domains, and information already sent to third parties, cannot be removed by our website — you can clear them in your browser settings.
You can also block or delete cookies in your browser settings. Blocking essential cookies may stop parts of the website, such as forms and checkout, from working.
Cookies we use
Essential — always active
These are strictly necessary for the website to work, for security, and to complete the forms and checkout you choose to use.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| kv_consent | Kavanii | Stores your privacy choices, the policy version and when you made your choice. | 12 months |
| kv_session | Kavanii | Protects the free-trial sign-up form against forged requests. Only set when you open the sign-up form. | Session |
| Zoho Forms cookies | Zoho | Set within embedded enquiry forms for security, spam prevention and to submit the form. | Set by Zoho |
| Zoho Billing cookies | Zoho | Set on Zoho's secure hosted checkout and Customer Portal pages (on Zoho's domain) to process your subscription. | Set by Zoho |
Analytics — optional
Help us understand how visitors use the website so we can improve it. Loaded only with your consent.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_<ID> | Google Analytics | Distinguishes visitors and sessions to produce aggregated usage and performance statistics. | Up to 2 years |
Marketing and engagement — optional
Power live chat and visitor engagement, and help us understand which campaigns bring visitors to our site. Loaded only with your consent.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| Zoho SalesIQ cookies and storage (names vary, for example beginning with "zld", "ZLD" or "siq") | Zoho | Provide live chat, remember your conversation, and record visitor activity such as pages viewed so our team can help you. | Set by Zoho |
| kv_utm (session storage) | Kavanii | Remembers the campaign (UTM) information that brought you to our website during your visit, so we can attribute enquiries. | Until you close the browser tab |
| Advertising and remarketing technologies | Not currently used | If we introduce them, they will only run with your consent and will be listed here. | — |
Third-party providers' use of cookies is governed by their own policies, including the Zoho Cookie Policy and Google's cookie information. Cookie names and durations set by third parties may change.
Updates to this policy
We may update this Cookie Policy to reflect changes in the technologies we use or for operational, legal or regulatory reasons. If the changes are material, we will ask you to review your choices again.
Contact us
If you have questions about our use of cookies, email privacy@kavanii.com.au.